Virtual Receptionists / Booking Agents
Department / Administration
About:
We are looking for Virtual Receptionists / Booking Agents to manage appointment scheduling and patient coordination through online platforms. This role requires excellent organizational and communication skills, as you will be responsible for handling calendars, confirming appointments, and ensuring patients and providers stay connected. The ideal candidate will be detail-oriented, tech-savvy, and capable of providing a smooth scheduling experience.
We are looking for Virtual Receptionists / Booking Agents to manage appointment scheduling and patient coordination through online platforms. This role requires excellent organizational and communication skills, as you will be responsible for handling calendars, confirming appointments, and ensuring patients and providers stay connected. The ideal candidate will be detail-oriented, tech-savvy, and capable of providing a smooth scheduling experience.
Experience:
Manage patient appointment bookings, confirmations, and rescheduling
Coordinate with providers to align availability and scheduling needs
Handle cancellations and ensure prompt communication with patients
Maintain accurate records of all scheduling activities in the system
Assist patients with basic inquiries regarding appointments and services
Uphold patient confidentiality and data security standards
Manage patient appointment bookings, confirmations, and rescheduling
Coordinate with providers to align availability and scheduling needs
Handle cancellations and ensure prompt communication with patients
Maintain accurate records of all scheduling activities in the system
Assist patients with basic inquiries regarding appointments and services
Uphold patient confidentiality and data security standards
Other Info:
Competitive compensation with performance bonuses
Paid time off and holiday pay
Flexible work schedules with remote options
Health insurance coverage (medical, dental, vision)
Ongoing training and professional development opportunities
Supportive and collaborative team environment
Competitive compensation with performance bonuses
Paid time off and holiday pay
Flexible work schedules with remote options
Health insurance coverage (medical, dental, vision)
Ongoing training and professional development opportunities
Supportive and collaborative team environment